<p>Overall, 74.55% of clients were satisfied with the services. High satisfaction was observed for aspects like vital sign checking (98.1%) and appointment adherence (97.9%), while moderate satisfaction was noted for service access (70.4%) and treatment consultations (60.7%). However, significant gaps were found in areas like facility proximity (22.7%) and medication availability (20.9%). Female clients had lower satisfaction compared to males (AOR: 2.084, 95% CI: 1.337–3.250, p = 0.001). Educated clients were more satisfied (AOR: 4.276, 95% CI: 2.644–6.915, p &lt; 0.0001), while longer waiting times (AOR: 3.170, 95% CI: 1.919–5.237, p &lt; 0.0001) and interest in treatment (AOR: 2.784, 95% CI: 1.612–4.806, p &lt; 0.0001) were associated with higher satisfaction.</p>